Due to low ridership, GVT will not accept new Dial-A-Ride passengers beginning January 1, 2019. Those who are currently using the service and those who join the service prior to December 31, 2018 will have the ability to continue using the Dial-A-Ride service in 2019.
This service is available to everyone. Dial-Ride service area is within 3/4 of a mile from Broadway Avenue (Highway 340) between Panorama Drive and Ridges Boulevard as shown on the Dial-a-Ride system map. Those living outside the 3/4 mile area may also utilize the service but will have to find a way to get into the service area in order to be picked up.
How to Use the Dial-a-Ride Service
Riders must call 970-256-RIDE (7433) the day before their desired pick-up time, or sooner if possible between the hours of 7:00 AM and 6:00 PM, Monday through Saturday. For Monday service, riders will need to call the Saturday before by 6:00 PM. Grand Valley Transit will do their best to schedule trips to meet the rider's needs. All riders within the service area will be picked-up curbside. All riders outside the service area will be scheduled to the nearest available pick-up point or major intersection within the Dial-A-Ride service area. Riders will then be taken to the nearest transfer facility to transfer to the fixed-route service.